Frequently Asked Questions
How can I contact customer support?
Please contact us if you have any questions! You can contact customer support on our social media pages. Please note that we may not be able to respond to your inquiry immediately, but we will do our best to respond to your inquiry as soon as possible.
How will charges from our store show on my bank statement?
All charges will be shown on your bank statement with the descriptor 'your purchase'. If you have any questions regarding your charges, please contact us.
Is my payment information secure?
Yes, we use Stripe's secure payment processing to ensure your payment information is secure and encrypted. Stripe uses the highest level of encryption and security standards to protect your payment information including PCI DSS compliance, 256-bit encryption, and tokenization. We do not store any payment information on our servers, databases, or logs. We do not share your payment information with any third parties, nor do we have access to your payment information.
Is my personal information protected?
Yes, we take the protection of your personal information very seriously. When you order, your information is encrypted and stored in Stripe's secure servers. We don't keep any of your information on our servers, databases, or logs.